Help: E-Book Update

We aim for the best reading experience to our readers, so we often update the versions our e-books. This e-book version update may include improved formatting, corrections, and new graphics — and this update is free! To get your e-book version update, follow the step-by-step instructions below:

[AT THE AMAZON.COM’S HOME PAGE]

  • STEP 1: Sign-in at Amazon.com
  • STEP 2: At the footer section, click the Help link

[AT THE AMAZON.COM’S HELP PAGE]

  • STEP 3: Click Need More Help? link
  • STEP 4: Click Contact Us link

[AT THE AMAZON.COM’S CONTACT US PAGE]

  • STEP 5: Click Digital Content and Services button
  • STEP 6: Choose Kindle eBooks/Digital Content
  • STEP 7: Choose Problem with Kindle book/Digital
  • STEP 8: Choose Problem downloading a Kindle book
  • STEP 9: Click the Chat button

[AT THE AMAZON.COM’S POP OUT CHAT WINDOW]

  • STEP 10: Type in “Hi, can you help me download the updated version of the book entitled: (Name of the Book) to my Kindle Cloud* and Devices**?”
  • STEP 11: Click Start Chat button
  • STEP 12: Wait for the customer service representative to accommodate your request

*Kindle Cloud is where your e-books are located
**Devices are your smartphones, computers, and/or e-book readers